Help Desk Level I

Help Desk Level I 

Primary Location – Madison, Wisconsin  

V-Soft Consulting is an end-to-end recruiting and staffing solution provider known for our ability to provide highly qualified consultants for any project at any scale.  

What makes us different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done.  

Like what you hear? Apply with V-Soft today! 

V-Soft Consulting is currently hiring for a Help Desk Level I for our premier client in Madison, Wisconsin. This is a 8-month contract position in the public-sector industry.  

WHAT YOU’LL NEED:  

Education and Experience » 

• 1-2 years’ experience on help desk or customer service

WHAT YOU’LL DO: 

Job Responsibilities » 

• Provides support to end users on a variety of issues
• Identifies, researches, and resolves technical problems
• Responds to telephone calls, email and personnel requests for technical support
• Documents, tracks, and monitors the problem to ensure a timely resolution

Interested? 

Qualified candidates should send their resumes to ccappotto@vsoftconsulting.com