Technical Systems Engineer I

Technical Systems Engineer I

Primary Location – Greenwood Village, CO

V-Soft Consulting is an end-to-end recruiting and staffing solution provider known for our ability to provide highly qualified consultants for any project at any scale.

What makes us different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done.

Like what you hear? Apply with V-Soft today!

V-Soft Consulting is currently hiring for a Technical Systems Engineer I for our premier client in Greenwood Village, CO. This is a contract/contract-to-hire position in the telecommunications industry.

Knowledge, Skills and Abilities »

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Understand our Operating Principles; make them the guidelines for how you do your job
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team - make big things happen by working together and being open to new ideas
• Other duties and responsibilities as assigned

WHAT YOU’LL DO:

Job Responsibilities »

• Responsible for providing efficient and effective technical support to staff in areas such as desktop, help desk and IT project support along with network troubleshooting / support.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers 
• Drive results and growth
• Respect and promote inclusion and diversity
• Do what's right for each other, our customers, investors and our communities
• Maintains exceptional level of communication and customer service with end-users.
• Identifies and resolves service requests in accordance with currently stated business SLA's 
• Evaluates, prioritizes and addresses all types of service requests handled by the IT team (desktop support, phone/email response).
• Supports the setup, deployment, repair and troubleshooting of Apple and Windows hardware, printers and accompanying peripherals.
• Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc. in order to enhance productivity and efficiency.
• Assists in the planning, coordination and implementation of projects.
• Assists in training of basic systems for new and current users when necessary.
• Consistent exercise of independent judgment and discretion in matters
• of significance.

Interested?

Qualified candidates should send their resumes to resumes@vsoftconsulting.com

V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First, and were recognized among the top 100 fastest growing staffing companies in North America.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (888) 452-9202.